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Service
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Field Service
| Avtron Industrial Automation,
Inc. maintains
a Full Service - Field Service Department. We have a variety of
experienced Service Engineers who are available to you 24/7/365. Whether
we provide assistance over the phone, via email, or with on-site service
we have engineers and programs to assist you as needed. Although a
purchase order is helpful when opening a job, Avtron understands that a
PO is not easily issued at 2AM. We work to create a relationship with
each of our customers. Our engineers generally travel in North and South
America, but we are available for hire throughout the world. In addition
to our main headquarters in Cleveland, OH, we have a remote office
located in Birmingham, AL. We also have integrators using our equipment
and providing services throughout the world. |
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Emergency Service |
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An experienced Service Engineer is always
available to you 24/7/365 to provide effective phone support and spare
parts. Whether we provide assistance over the phone, via email, or with
on-site service we have engineers and programs to assist you as needed.
Although a purchase order is helpful when opening a job, Avtron understands
that a PO is not easily issued at 2 AM. We work to
create a relationship with each of our customers. |
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Start-up Commissioning |
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We can handle the job for you including
installation of complete systems or Off the Shelf drives. Avtron can
supply a start up team to compliment your schedule, whether it be one
engineer working daylight or a half dozen engineers working around the
clock. We work to optimize your time and financial resources.
The Avtron team can also handle and offer full
project management for installation as well as provide a complete turnkey
installation and start up. |
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Scheduled Phone Support |
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Need to talk to an expert? For a special outage
or scheduled downtime, with an advance request, we can accommodate your
schedule, such as West Coast/Pacific time or second shifts. This service is
done as a cost savings alternative in lieu of an on-site trip. Reserved for
customers who are qualified to make changes or run procedures by themselves,
but want a little dedicated back up. The dedicated Avtron engineer will be
at his desk, ready and waiting with all reference drawings and files
necessary. Saves customer travel time and transportation costs. |
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