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CONTACT US
E-Mail:
Encoder Sales
Phone:
(216) 642-1230
Fax:
(216) 642-6037
E-Mail:
Customer Help Desk
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Support for Encoders
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The Avtron Encoder Service Team can assist you
with any issue involving our
encoder product
line. Whether it’s service from our Help Desk, our 24 hour service
line, or on-site assistance from one of our experienced field service
engineers, we are committed to help make your system perform. |
Areas of assistance include:
- Application Engineering
- New Motor Applications
- Old Motor Upgrades
- Adapter Plates
-
Stub Shafts
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- Wiring
- Troubleshooting
- Installation
- Environmental Issues
- Repairs
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Need an Encoder Fast? |
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 Contact
our Customer Help Desk for more
detailed information, application assistance, request for quotes, or
anything else related to pulse generators/encoders. Responses are made during
normal business hours, generally within an hour of receipt.
Call (216) 642-1230 and ask for the help desk or E-Mail
Help Desk. |
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Support for
Other Industrial Automation
Products |
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Types of Services Provided: |
FREE*
Complete Machine Surveys
*Services provided are subject to order details
and Avtron availability. Services
provided in U.S. and Canada only. |
On-site Installations
- Extend your warranty with professional on-site installation
- On-site testing to ensure proper installation and operation
- Training of OEM and Mill personnel on installation, operation
and replacement
- Documentation on pulse generators, installation manuals, and
machine cross reference charts
- Call Avtron for a
site specific quote
On-Site Start-Ups
- Ensure proper installation and operation
- On-hand spares (during start-up)
- 1 year follow-up and equipment evaluation
- 24 Hour Support for/during start-up
- Call Avtron for a
site specific quote
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